Website & Account Support

How should I report a broken link or display problem?

Email info@creteaisland.com with the page address, failing action and exact visible error, using a redacted screenshot if helpful.

For a broken link give its text, starting page and destination/error. For a display problem describe what is missing or overlapping, expected behaviour and steps to reproduce. Include browser/version, device, sign-in state, zoom and orientation where relevant.

Use /contact or the direct email if navigation is broken. WhatsApp is an alternative only if shown and enabled. Avoid passwords, verification codes, reset links and private customer information. Reproduce on a public page when safe; do not send repeated enquiries or test payments merely to demonstrate a fault.

Practical considerations

  • State whether an essential task is blocked.
  • Crop screenshots and unrelated tabs.
  • No response-time guarantee is implied.

Sources & currency

CreteAisland website feature described in this answer (/contact) · checked 2026-11-02

Editorial review: 2026-11-04. General information, not personalised legal, tax, immigration or investment advice.

Answer updated: 2026-11-04

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