Website & Account Support
How should I report a broken link or display problem?
Email info@creteaisland.com with the page address, failing action and exact visible error, using a redacted screenshot if helpful.
For a broken link give its text, starting page and destination/error. For a display problem describe what is missing or overlapping, expected behaviour and steps to reproduce. Include browser/version, device, sign-in state, zoom and orientation where relevant.
Use /contact or the direct email if navigation is broken. WhatsApp is an alternative only if shown and enabled. Avoid passwords, verification codes, reset links and private customer information. Reproduce on a public page when safe; do not send repeated enquiries or test payments merely to demonstrate a fault.
Practical considerations
- State whether an essential task is blocked.
- Crop screenshots and unrelated tabs.
- No response-time guarantee is implied.
Sources & currency
CreteAisland website feature described in this answer (/contact) · checked 2026-11-02
Editorial review: 2026-11-04. General information, not personalised legal, tax, immigration or investment advice.
Answer updated: 2026-11-04
Related questions
- Can reading a FAQ answer reserve a villa or send a message?
- Does ordinary FAQ searching require a paid AI request?
- How can I change my newsletter preferences?
- How can I share an answer without losing its context?
- How should I respond to a password-reset message I did not request?
- How do I send a property enquiry through CreteAisland?