What should I do if my agent application details are incorrect?

Question

Accepted Answer

Contact the team using the published contact details and ask how to correct the existing application., using the account associated with the application. Do not create another account to bypass a pending or incorrect record.

## Correct the existing application
Contact the team using the published contact details and ask how to correct the existing application. using the account connected with your submission. Explain which field is wrong, what it currently says and the correction you want made. Include an application reference if you have one, but do not send passwords or unrelated identity documents.

## Explain what needs changing
State whether the error concerns your name, company or contact information. The portal displays these fields but does not implement a self-service identity-check or application-correction procedure.

## Recheck the record
After a correction is confirmed outside this page, review My Profile again. The code does not establish automatic propagation to every related record or a duplicate-account correction process.
Use the profile associated with the original application to identify the record.
Specify the incorrect field and desired replacement when requesting help.
Do not use a second application as a substitute for correcting the existing record; this is record-keeping advice, not an implemented correction rule.
Recheck the displayed profile after any confirmed correction.

What should I do if my agent application details are incorrect?

Correct the existing application

Explain what needs changing

Recheck the record

Practical considerations

Sources & currency

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